Welcome to Xurge 3D.com!
Your one stop portal to high quality and creative accessories for Smith Micro's Poser. Specializing in the creation of fantasy conforming clothing for all Poser figures.
Are these products instant downloads? Yes, once you complete your payment process you will see the download links in the Checkout Complete page. Back to Top
How can I re-download what I purchased before? If you need to re-download your purchased models you need to email xurge@xurge3d.com with the specified products you want to re-download. You will then receive download links in your email within 24 hours. Back to Top
I used PayPal to checkout but never got returned to get the downloads. What happened? Sometimes the link between PayPal and the Xurge 3D Store are lost in the middle of a transaction and after you finish the payment at PayPal it never brings you back to finish the sale. If this happens just send an email to xurge@xurge3d.com with the names of the products you were purchasing. You will then receive your download links. Back to Top
I used PayPal eCheck to checkout and the sale never completed after my payment. PayPal eChecks do not work with Instant Payment Notification and cause the sale completion to fail. Email xurge@xurge3d.com with the names of the intended purchases to receive your download links. Back to Top
Can I get a refund if I purchased something right before a sale? If you make a purchase 14 days or less before a sale you can get the difference in the form of a Store Coupon.
If you wish to get a refund instead of a coupon it can also be arranged as long as the price difference exceeds $5.00 USD.
A third option also is to send a list of store items that would equal in value to the price difference. You will then receive download to those products. Back to Top
I sent a support email and never received a reply... Check that neither you nor your ISP is blocking xurge@xurge3d.com emails. There is nothing we can do if you can not receive our replies to your requests. Back to Top
